Privacy Policy
Last updated: July 1, 2024
1. Information We Collect
We collect information you provide directly, such as your name, email, phone number, and shipping address when you create an account or place an order. We also collect usage data, device information, and cookies to improve your experience on our platform.
2. How We Use Your Information
We use your information to process orders, send tracking updates, provide customer support, send marketing communications (with your consent), improve our services, and comply with legal obligations. We never sell your personal data to third parties.
3. Data Sharing
We share data only with trusted service providers — such as payment processors (Stripe), shipping partners, and cloud services — who are bound by strict confidentiality agreements. We may share data when required by law.
4. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and analyse site traffic. You can control cookie settings in your browser at any time.
5. Data Security
We implement industry-standard security measures including 256-bit SSL encryption, secure servers, and regular security audits to protect your personal information. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. You can also opt out of marketing communications or request data portability. Contact us at privacy@kidzvy.com to exercise these rights.
7. Children's Privacy
Kidzvy is a shopping platform for parents. We do not knowingly collect personal information from children under 13. All accounts must be created and managed by adults.
8. Contact Us
For privacy-related concerns, contact our Data Protection Officer at privacy@kidzvy.com or write to us at Kidzvy, Koramangala, Bengaluru – 560034.